buyolympia.com

Buyoly Bubble Bird

We're a small, three-person operation located in Portland, Oregon.

We started back in 1999 in Olympia, Washington as a way to help our friends sell their awesome handmade items online, and have since grown to have a lot more friends from all over world.

We do not yet have a retail presence and are strictly online sales only.

The easiest, quickest way to reach us is by email at help@buyolympia.com

You can reach our voicemail at 1-800-856-3246.
Please note that we cannot take orders by phone.

Or you can fax us at 1-503-296-5706.

We're not always by our desks, often we're in the warehouse packing orders. We recommend emailing instead of calling, as we'll be able to serve you better, and often quicker.

Our Mailing Address:
3925 N Mississippi Ave
Portland, OR 97227

We're dedicated to making sure everyone far and wide can get a hold of our goods.

We ship both domestically and internationally.

Shipping is automatically calculated based on what you've ordered, how much it weighs and where you live. You'll get a chance to review shipping charges before you commit to ordering.

If you received the wrong item, we will promptly send you the correct item or issue you a full refund after you have returned the wrong item. You will not be charged any additional shipping or handling fees for replacement shipments.

If you receive a damaged or defective item, we will promptly send you a replacement or issue you a full refund after you have returned the damaged or defective product. You will not be charged any additional shipping or handling fees for replacement shipments.

T-shirts can be exchanged for the same design in a different size if you order and it doesn't fit. Limited to t-shirts that are in stock. Your packing-slip has details on how to perform an exchange.

Because many of our items are custom-made to your order, all sales are final. If you received what you ordered and it is not defective, we cannot accept returns.

International customers are responsible for any import or customs fees charged by your government in addition to the shipping fees shown below. We are unable to predict which shipments will be assessed these fees or the amount that may be charged.

If you have questions about any of our return policies, please don't hesitate to email us at help@buyolympia.com.

When you do business with buyolympia.com, we assure you that your information will be kept confidential and as secure as possible. Our rules are common sense-based ideas that we expect when we shop.

We will not rent or sell your name, address, email address, credit card information or personal information to any third party without your permission.

We only send you email to 1) track or confirm your order or 2) if you sign up for our mailing list. If you wish to be removed from the mailing list, please contact us at help@buyolympia.com.